Call Center Services
Call2Customers (C2C) manages call centers services, such as taking care of customer service calls, screening prospective customers and deal with high call volumes for a corporation to answer the calls, we employ call centers agents with training for customer services, customer care, technical supports along with B2B and B2C lead generation and sales as outsourced business requirement.
Inbound Call Center Services
- Our customer service representatives efficiently and quickly address the customers' questions.
- Our technical support services assist customers with their technical issues, such as those involving electronic appliances, networks, onsite devices, and remote assistance, among others.
- Our order taking service representatives take the order either online or offline and keep it in the program to ensure prompt product delivery.
Outbound Call Center Services
- Our representatives are skilled in promoting your project to create leads for your business and set up a pipeline of chances.
- For scheduling B2B and B2C appointments, we have a skilled staff that produces qualified leads for the sales representatives.
- Our Market research program gives you information on customer preferences and competitive tactics.